Analytics Services
We deliver a range of analytics services and typically work with our clients in one of three ways:
Consulting and training – information auditing, process mapping, developing key performance indicators, analytics training courses and workshops
Analysis and reporting – in-depth analysis, predicitive analytics and forecasting, scenario modelling, dashboard design, detailed reporting
Development and roll-out – project management, developing proofs of concept, dashboard development, engaging with users to support roll-out
Our work can be broadly summarised into three main categories:
Performance Management
Our performance management work helps clients to carefully design and track key performance indicators (KPIs) so that the board members and decision makers can have confidence that they are in control of their organisation.
We are particularly keen on statistical process control (SPC) to help decision makers understand what is happening to their KPIs, whether any process changes are having an impact and where there is significant deviation from normal activity levels.
Scenario Modelling
Our scenario modelling work aids decision making by allowing the user to explore numerous options and refine the underlying assumptions. We build our dashboards on financial models that can link into underlying financial systems.
Predictive Analytics (forecasting)
We have carried out predictive analytics, of which forecasting is an integral part. Where the data is of sufficient completeness (i.e. time series going back several periods or well-understood explanatory variables), forecasting can provide a useful early warning system for the performance of a given metric.
For example we have worked with mycake to build an resilience rating system for non-profit organisations.